The steamer (models J-1 / J-2 / J-2000) only produces smoke signals or no steam at all?
If steam is no longer produced after several decalcifications, your steamer is calcified.
We replace all parts containing lime with new parts as follows (recommended for frequent users):
- Replacement boiler
- Replacement of black inlet container
- Replacing the connecting tubes.
- Function test
- Cleaning the outer shell
After that the steamer is like new again and will do its job as usual.
How does it work?
If you would like to book this service, please send us the steamer without the rod and hose.
Please pack the steamer well, dry, without water residues and cooled down.
A short letter with contact data and the error description to the steamer should be put into the box.
We will check the device and if other parts are defective besides the above mentioned repair, we will inform you about the additional costs in advance.
If you have any questions regarding this service, please do not hesitate to contact us via our