Shipping and payment information
Shipping and payment information:
Shipping: Delivery times/ Shipping costs
Delivery time (Standard, Germany): 2-4 business days
Information about delivery times (outside Germany):
For shipping outside Germany, extended delivery times apply, see at the respective EU zones.
Calculation of the delivery date (delivery deadline):
The deadline for delivery begins when paying in advance on the day after issuing the payment order to the remitting bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
Costs standard shipping (Germany):
Shipping and handling flat rate in the amount of 6,99 euros.
Costs standard shipping (countries EU zone 1):
Belgium, Denmark, Austria, Netherlands, Luxembourg, Czech Republic.
Shipping costs flat rate of 11,90 Euro.
Delivery time: 2-5 working days
Costs standard shipping (countries EU zone 2):
France, Italy, San Marino, Slovakia, Slovenia, Hungary, Vatican City, Monaco, Sweden
( Prices plus VAT of the respective country)
Delivery up to 2 KG: 19,00 Euro net
Delivery up to 10 KG: 25,00 Euro net
Delivery up to 17 KG: 28,00 Euro net
Delivery up to 30 KG: 49,00 Euro net
Delivery up to 50 KG: 97,00 Euro net
Delivery time: approx. 2-21 working days ( duration depending on country)
Costs international standard shipping to countries EU Zone 3 ( EU ):
Andorra, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Spain, Cyprus.
( Prices plus VAT of the respective country)
Delivery up to 2 KG: 19,00 Euro net
Delivery up to 14 KG: 25,00 Euro net
Delivery up to 30 KG: 45,00 Euro net
Delivery up to 50 KG: 100,00 Euro net
Delivery time: approx. 2-21 working days ( duration depending on country)
Costs international standard shipping to countries EU zone 3 ( non EU except Switzerland )
Albania, Bosnia and Herzegovina, Faroe Islands, Great Britain, Greenland, Iceland, Macedonia, Norway, Serbia
( Prices without VAT )
Delivery up to 2 KG: 20,00 Euro
Delivery up to 14 KG 30,00 Euro
Delivery up to 30 KG 60,00 Euro
Delivery up to 50 KG: 120,00 Euro net
Delivery time: approx. 2-21 working days ( duration depending on country)
Costs such as sales tax and customs duties of the respective country are at the expense of the customer. Bank charges for transfers without Sepa are also at the expense of the customer.
Costs standard shipping to Switzerland and Liechtenstein:
( Prices without VAT)
Delivery up to 2 KG: 19,00 Euro net
Delivery up to 17 KG: 25,00 Euro net
Delivery up to 30 KG: 35,00 Euro net
Delivery up to 50 KG: 120,00 Euro net
Delivery time: approx. 2-5 working days
Country-specific fees, duties and taxes are at the expense of the purchaser. Bank charges for transfers without Sepa are also at the expense of the customer.
For deliveries outside Germany to EU countries with VAT ID number (UID) VAT ID No. and to third countries ( non EU) no German VAT will be charged.
Express shipping, Germany (UPS/ TNT):
Orders that reach us by 12 noon on weekdays are guaranteed to be delivered by 5pm on the following business day.
For express shipping there are additional costs of € 15,96 net per steamer (plus VAT / gross 18,99 Euro).
Express costs will not be refunded in case of revocation.
Cash on delivery (for standard shipping):
Only possible in Germany.
Additional costs of € 8.00 will be charged. Costs for cash on delivery will not be refunded in case of revocation.
Collection/ self pick up:
Free of charge in Hamburg Altona from Monday to Friday between 9:00 and 17:00.
Your order must be received in advance or the collection must be announced in advance / agreed with us.
Subject to change without notice.
Payment information
Prepayment ( cash in advance):
Transfer the invoice amount in advance. After we have received the payment, the goods will be shipped.
For international bank transfers, bank charges will be borne by the purchaser.
PayPal/ PayPal Plus:
Pay conveniently with credit cards and / or other payment methods offered by PayPal Plus without additional costs.
We will ship the goods immediately.
Stripe:
Pay by credit card at no additional cost.
We will ship the goods immediately.
Invoice
Companies from Germany can order on invoice (indication of the VAT number is mandatory).
You transfer the invoice amount within 14 days after receipt of order.
We will ship the goods immediately.
Cash on delivery in Germany:
This payment method is only possible within Germany. Cash payment upon delivery of the goods. There will be an additional charge of 8,00 €.
We ship the goods immediately.
Cash on delivery fees will not be refunded in case of revocation.
Cash payment upon pickup:
After the order process you will receive a confirmation by e-mail, including pick-up address. With this confirmation you can pick up the goods directly at our warehouse in Hamburg-Altona.
Please have the invoice amount ready.
Subject to change without notice.
11.11.2023
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