Print

Shipping and Payment Options

Back to Shop

 

Shipping and payment information:


Shipping: Delivery time/ shipping costs

Delivery time (Standard, Germany): 2-4 working days

Delivery time (Express, Germany): 1 working day

Information about delivery times (outside Germany):

For shipping outside Germany, extended delivery times apply, see the respective EU zones.


Calculation of the delivery date (delivery date):

In the case of payment in advance, the period for delivery shall commence on the day following the issue of the payment order to the transferring bank or, in the case of other payment methods, on the day following the conclusion of the contract and shall end on expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.


Standard shipping costs (Germany):

Shipping costs flat rate of 4.99 euros.


Standard shipping costs (countries EU Zone 1):

Belgium, Denmark, Austria, Netherlands, Luxembourg, Czech Republic.

Shipping costs of 9,90 Euro.

Delivery 2-5 working days


Standard shipping costs (countries EU Zone 2):

France, Great Britain, Italy, San Marino, Slovakia, Slovenia, Hungary, Vatican City, Monaco

( Prices plus 19% VAT)

Delivery up to 2 KG: 14,00 Euro net

Delivery up to 10 KG: 19,90 Euro net

Delivery up to 17 KG: 25,00 Euro net

Delivery up to 30 KG: 40,00 Euro net

Delivery time: approx. 2-21 working days ( duration depending on country)


Costs of international standard shipping to countries EU Zone 3 ( EU):

Andorra, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Spain, Sweden, Cyprus.

( Prices plus 19% VAT)

Delivery up to 2 KG: 14,00 Euro net

Delivery up to 14 KG: 25,00 Euro net

Delivery up to 30 KG: 45,00 Euro net

Delivery time: approx. 2-21 working days ( duration depending on country)


Costs for international standard shipping to countries EU Zone 3 (non EU except Switzerland):

Albania, Bosnia and Herzegovina, Faeroe Islands, Greenland, Iceland, Macedonia, Norway, Serbia, United Kingdom

( Prices without VAT)

Delivery up to 2 KG: 18,00 Euro

Delivery up to 10 KG 30,00 Euro

Delivery up to 30 KG 60,00 Euro

Delivery time: approx. 2-21 working days ( duration depending on country)

Costs such as turnover tax and customs duties of the respective country shall be borne by the customer. Bank charges for transfers without sepa are also at the expense of the customer.


Standard shipping costs to Switzerland and Liechtenstein:

( Prices without VAT.)

Delivery to Switzerland up to 2 KG: 14,00 Euro

Delivery to Switzerland up to 17 KG: 25,00 Euro

Delivery to Switzerland up to 30 KG: 35,00 Euro

Delivery time: approx. 2-5 working days

Country-specific fees, customs duties and taxes shall be borne by the customer. Bank charges for transfers without sepa are also at the expense of the customer.

 

For deliveries outside of Germany to EU countries with indication of the value added tax identification number (UID) VAT ID No. and to third countries ( non EU) no German value added tax is due.


Express delivery, Germany (UPS/ TNT):

Orders that reach us by 12:00 noon on weekdays are guaranteed to be delivered by 2:00 pm on the following workday.

For express delivery, additional costs of € 16.30 net per steamer (plus VAT / gross 19.71 Euro) will be charged.

Express shipping costs will not be refunded in case of cancellation.

 

Subject to change without notice.

 

 

Payment information

Prepayment:

Transfer the invoice amount in advance. The goods will be shipped after we have received your payment.

For international bank transfers, the bank charges are at the expense of the customer.


PayPal/ PayPal Plus:

Pay comfortably with credit cards and/or other payment methods offered by PayPal Plus without additional costs.

We ship the goods immediately.


Amazon Pay:

Pay comfortably with Amazon Pay via your Amazon account without additional costs.

We ship the goods immediately.


Sofortüberweisung:

Countries: Germany, Austria, Switzerland, Belgium, United Kingdom, Netherlands, Italy, Poland, Hungary, France, Spain, Czech Republic and Slovakia.

If you choose this payment option, you will automatically be forwarded to our partner Sofortüberweisung. Please have your online bank access data ready for the transaction.

We will ship the goods immediately.


Invoice for Companies from Germany:

Companies from Germany can order on account (indication of the USt-IdNr. compellingly necessary).

You transfer the invoice amount within 14 days after the order date.

We ship the goods immediately.

 

Cash on delivery in Germany:

This payment method is only possible within Germany. Cash payment upon delivery of the goods. There are additional fees of 8,00 €.

We ship the goods immediately.

Cash on delivery fees are not refunded with revocation.


Cash payment with pick up:

After the order process you receive a confirmation by e-mail, incl. collection address. With this confirmation, you can collect the goods directly from the Hamburg-Altona warehouse.

Please have the invoice amount ready.

 

subject to alterations

May,31 2020

 

Back to Shop